Two Year Full-Confidence Warranty
This warranty is granted by INLAND CRAFT PRODUCTS, CO. for two years from the original date of purchase. If your Inland machine fails under appropriate use during the warranty period, Inland Craft will repair or replace it at our discretion. Inland Craft guarantees to replace (after receipt and inspection) your included cutting tool, if the diamond cutting surface peels off due to any manufacturing defect.
If you feel that this product is not performing properly and needs to be serviced, contact INLAND CRAFT for a Return Authorization Number:
PH: (800) 521-8428
e-mail: helpdesk@inlandcraft.com
Do not send this product back without prior authorization! Return postage and insurance are the responsibility of the person returning the merchandise. Inland Craft will return your machine postage paid and insured if it is under warranty. Any machine no longer under warranty will be returned at the owner’s expense.
When returning your machine for evaluation and repair, be sure to include your Name, Address, Email, Daytime Phone Number with Area Code, and a letter explaining the specific problem you are encountering. Make sure to mark the Return Authorization Number clearly on every package! If any expenses are involved, we will call you with such information.
original date of purchase ____ / ____ / ____
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clip and save the top portion for your records •
PLEASE PRINT INFORMATION BELOW
(or REGISTER ONLINE AT:
www.inlandcraft.com
or get the PDF
version to print out)
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[] YES! Add me to the Inland e-News to keep me updated on warranty and product news via the email below. NOTE: Inland won’t share your email with any outside source. |
NAME:____________________________________________________________ |
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| STREET:__________________________________________________________ | ||||||
| CITY:_____________________________________________________________ | ||||||
| STATE/PROVINCE:________________________________ ZIP:_____________ | ||||||
| MY EMAIL:_________________________________________________________________________________ | ||||||
| 1. Product Name: (enter as it appears on package) | 7. What are your favorite features of this item? | |||||
| _______________________________________________ | ( ) design ( ) power ( ) brand name | |||||
| ( ) price ( ) other: _____________________ | ||||||
| 2. How did you first learn of this product? | ||||||
| ( ) magazine ad | ( ) store display | 8. Why did you choose this item? | ||||
| ( ) direct mail | ( ) catalog | ____________________________________________ | ||||
| ( ) retailer recommended | ( ) demonstration | ____________________________________________ | ||||
| ( ) newspaper | ( ) friend | |||||
| ( ) other: ______________________________ | 9. Please list any other Inland products you own or intend to buy: | |||||
| ____________________________________________ | ||||||
| 2. What type of store did you purchase this from? | ____________________________________________ | |||||
| ( ) glass specialty shop | ( ) studio | |||||
| ( ) general crafts store | ( ) mail order house | 10. Please check other hobbies you enjoy: | ||||
| ( ) national chain store: ______________________ | ( ) jewelry making | ( ) bead making | ||||
| ( ) other: __________________________________ | ( ) stained glass | ( ) lapidary | ||||
| ( ) fusing / kiln work | ( ) mosaics | |||||
| 3. Did you purchase this product: | ( ) others: ___________________________________ | |||||
| ( ) in person ( ) online / mail order ( ) gift | ||||||
| Store Name: __________________________________ | 11. (OPTIONAL) | |||||
| ( ) female ( ) male Age: __________ | ||||||
| City: _________________________________________ | ||||||
| State / Province: _______________________________ | ||||||
| 12. What could we do to make your purchase experience better? | ||||||
| 4. Is this machine: | ||||||
| ( ) first owned ( ) replacement ( ) additional | ||||||
| ____________________________________________ | ||||||
| 5. I plan to use this machine for: | ||||||
| ( ) hobby ( ) profession ( ) secondary income | ____________________________________________ | |||||
| to do: _________________________________________ | ||||||
| _______________________________________________ | ____________________________________________ | |||||
| 6. How long have you been working in the above field? | ||||||
| ( ) 0 - 1 | ( ) 1 - 5 | ( ) 5 - 10 | ( ) 10 or more | ____________________________________________ | ||
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RA # __________________
Ship To: Inland Craft Repair
Did you remember to include your address and phone number inside the returned package? |
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View the complete Inland Craft Website HERE.